In this policy, we may use “we,” “our,” “us” and “Company” to refer to GovMint.com®, which includes its affiliated companies, Asset Marketing Services® and ModernCoinMart®, as well as Company legacy brands, such as Preferred Customer Club®, New York Mint®, and First Federal Coin Corp® (the “Company”).
At Company, we respect your privacy and take great care to safeguard your personal information in our possession. Your preferences for use of your information are our priority.
If you have any other questions or concerns regarding how Company manages, accesses or uses your personal information, please write us at 1300 Corporate Center Curve, Eagan, Minnesota 55121, e-mail us at firstname.lastname@example.org, or call 1-800-721-0320 during Customer Service hours.
As a customer of Company, we respect your privacy and want to protect your personal information. We want you to understand what personal information we may collect from you, how we use such information, and the choices you have regarding our use of this information.
In this policy, “personal information” means any information by which you can be identified or contacted, such as your name (first and last), address (city, state, zip code), e-mail address, telephone number, etc.
Categories of Information We Collect
We collect personal information that you provide to us when you use the Site, and when you communicate or interact with us. For example, this may include the information you provide when you register online or update your account, log-in, place an order or make a return with us (online, via phone, mail, email, text, fax or catalog), communicate online with our customer service representatives, opt-in to receive emails, opt-in to receive mobile messages or social media notifications from us, shop online, request a catalog or other content and communications from us, participate in a sweepstakes, contest, promotion or survey, join our social networking sites, interact with our mobile sites or mobile applications, work with our sales representatives to purchase items from us, use one of our social media services (i.e., Company’s Facebook page or YouTube channel), or when you contact us with a comment, question or complaint.
In order to serve you better, we may combine information you give to us on the Site with information you give to us through our catalog, mailings, mobile messaging, social media, telephone or other communications. We may also supplement the information we collect through the Site with information we obtain from our affiliates, and from information that is publicly available (such as information based on your zip code) and from information we receive from or cross-reference with our partners.
When you visit our websites we may also gather certain information automatically and store it in log files. This information may include Internet Protocol (IP) addresses or other device identifiers, browser information, Internet Service Provider (ISP), operating system, location, date/time stamp and clickstream data. Please check your browser if you want to learn what information your browser sends or how to change your settings. Note that the information we collect in this manner does not identify you personally, however, if you have created an account with us or have made a purchase with us, we may link the information provided by your browser to information that identifies you personally and use it for the purposes set forth herein.
A cookie is a small data file that is placed on the hard drive of your computer when you visit a website. A “session cookie” expires immediately when you end your session (i.e., close your browser). A “persistent cookie” stores information on the hard drive so when you end your session and return to the same website at a later date, the cookie information is still available. A web beacon is a small string of code that represents a clear graphic image and is used in conjunction with a cookie.
When you visit our Site, we may use both a session and a persistent cookie. This Company-placed cookie may contain information (such as a unique user ID) that is used to track your usage of our website and in some cases, your e-mail address. Your e-mail address is only saved in this Company-placed cookie if you register with us. A web beacon allows us to capture certain additional types of information about a visitor’s actions on a web site, such as a visitor’s cookie number, the time, date, duration and number of page views, a description of the page where the Web beacon is placed, and details about any items that were purchased.
How We Use Your Information
We use the personal information that we collect to conduct our business and to provide you with the best possible products, services and experience. For example, we may collect and use your information:
- To provide you with the products, information or services you request;
- For security, credit or fraud prevention purposes;
- To provide you with the best possible customer service experience;
- To provide you with a personalized experience when you use the Site;
- To display personalized advertising when you visit the Site;
- To contact you with special offers and other information we believe will be of interest to you, with your permission;
- To contact you with information and notices related to your use of the Site;
- To invite you to participate in surveys and provide feedback to us;
- To improve the content, usability and functionality of the Site;
- To improve our products and services;
- To improve our marketing and promotional efforts;
- To assist in law enforcement and respond to subpoenas;
- To perform other business activities as needed, or as described elsewhere in this policy or in any other agreement between you and Company.
We share the information we collect from and about you within Company, which includes all subsidiaries and affiliates. We also share the information with a limited number of third parties, as described in this policy. When Company allows these third parties access to your information, we require them to take commercially reasonable measures to protect the confidentiality of your information and we do not permit them to use it in any way other than for the limited purpose for which it is provided.
Service Providers. Company shares personal information with companies and organizations that perform services on our behalf, for example, companies that provide support services to us (such as credit card processing services, data storage services, and web hosting services), or that help us market our products and services (such as third-party marketing and data hygiene companies).
Business Transfers. In the event that the company’s business assets are sold or transferred, or as the result of a sale, merger, reorganization or liquidation, we may transfer the corresponding information regarding our customers.
Legal Requirements. We may disclose personal information when we, in good faith, believe disclosure is appropriate to comply with the law, to enforce or apply applicable terms or conditions and other agreements; or to protect the rights, property, or safety of our company, our customers, or others.
Social Media Interactions
Company invites you to socialize and share your purchases with your friends using Social Media tools such as Facebook, Twitter, Google+, YouTube, etc. If you choose to use these tools, you may be sharing certain profile elements, including your comments. This sharing is subject to each social media program’s privacy policies. We offer links on our site to “Share” or “Like” our site or products for many of the popular social sites. To remove a “Share” or “Like” or to delete your comments you will have to make those changes directly on that specific social site.
Links to Other Websites and Services
Manage Your Account Preferences
To update us with your preferences, or to opt-out of receiving communications from us, you may contact us using one of the following methods:
- Call 1-800-721-0320 during Customer Service hours, or
- E-mail email@example.com or
- Send your request to GovMint.com, Attn: Privacy, 1300 Corporate Center Curve, Eagan MN 55121
“I prefer not to receive e-mail advertisements, such as updates regarding products and services, special promotions or upcoming events from you.” (You may also click the designated link at the bottom of all Company e-mail advertisements to be removed from future e-mail updates.)
“I prefer not to receive direct mail advertisements, such as periodic catalogs and mailings regarding products and services, special promotions or upcoming events from you.” (Please note that direct mail requests may take up to six to eight weeks to become effective.)
“I prefer not to receive marketing phone calls such as special events, promotions or new products from a Company sales representative or the company.”
“I prefer not to receive marketing materials from other affiliated third-party companies.”
In providing us with your preferences, please be sure to include all of your emails, telephone numbers, addresses or other personal information you may have used to communicate with us, so that Company may better accommodate your request. Please note, if you make a purchase from Company after stating this preference above, such subsequent purchase will be considered by Company as a revocation of the foregoing statement, and Company may again begin communicating with you unless and until a second request by you is made.
Company will never knowingly request or collect personal information from any person under 13 years of age. If you are under 13 years old please do not provide your information on our website. If we become aware that an individual is under the age of 13 and has submitted any information to Company for any purpose, we will delete it.
We appreciate the trust you place in Company when sharing personal information and thus are committed to recording and storing this information in a secure way. We maintain reasonable, physical, technical and procedural measures to limit access to your personal information. Only authorized individuals of our company are able to see your information and use it for appropriate purposes.
This policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy, and to apply any changes to information previously collected, as permitted by law. If there are material changes to this policy or our information practices change in the future, we will notify you by posting the policy changes on our website.
If you would prefer to make your purchase via telephone, just give us a call at 1-800-642-9160. Our Sales Representatives will be happy to assist you.
1300 Corporate Center Curve
Eagan, MN 55121
Nevada Residents – SB 220 Privacy Act
To request Opt-Out of sharing or selling your personal information, you can us the California (CCPA) specific form below and submit with your information or call us 1-877-727-6750 or email us at firstname.lastname@example.org. Please note, Nevada residents can only request to opt-out, not delete their personal information. Your request will be responded to within 60 days of receipt.
California Privacy Rights
California law entitles residents to ask Company for a notice describing what categories of personal information we share with third parties or with corporate affiliates. If you want to request a notice or have any questions about Company privacy practices, please contact us at email@example.com.
California Civil Code Section 1789.3
If you have a question or complaint regarding the Site, please send an email to firstname.lastname@example.org. You may also contact us in writing at Company, Attn: Compliance Officer, 1300 Corporate Center Curve, Eagan, Minnesota 55121. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834.
California Consumer Privacy Act Requests (CCPA)
California Civil Code Section 1798.83 permits California residents to request certain information, up to twice in a 12-month period, regarding our disclosure of personal information to third parties. You have the right to
1) request information about the categories and specific pieces of information we have collected about you or request access to the type of personal information shared with third parties
2) opt-out of the sale of your personal information to third parties
3) request the deletion of personal information
4) not be discriminated against for exercising these rights.
To initiate a CCPA related Personal Information request please complete the form below and indicate in the comments field what action you would like our team regarding your personal information. You may also reach us directly at 1-877-727-6750
The security of your personal information is of the utmost importance to us. For all requests made through this website under the CCPA, we will ask for the appropriate personal information from you to verify your identity and ensure that you are the person who is the subject of the request. We will provide that form to you via mail or email, based on your preferred delivery option. We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.
Timing of Response
We strive to fulfill requests within 45 days from the date we receive your request. If additional time is needed to complete the request, we will notify you that additional time is needed, tell you the reason that we need additional time, and tell you when you can expect your request to be completed. A request to delete your personal information will also be forwarded to relevant vendors with whom we have shared your personal information.